Job Title: Service Writer

We are currently seeking an enthusiastic and friendly  individual to join our team as a Service Writer. We continually invest in training and development to stay ahead of the curve and adapt to the ever-evolving market, ensuring our expertise remains current and effective in serving our customer’s needs. If you are a detail-oriented individual who enjoys meeting new people, we would love to meet you. Apply today and become part of the Flores Automotive family!

Key Responsibilities

• Oversee service orders and manage technician time and resources
• Provide exceptional customer service and support
• Order Parts and tools, and oversee warranty claims
• Manage appointments, repairs, and customer expectations
• Ensure accurate documentation and compliance with regulations
• Maintain a clean and welcoming environment 
• Manage inventory and supplies in the waiting area
• Complete sales transactions accurately and efficiently
• Communicating clearly with customers regarding pricing and services
• Process payments securely and handle returns/exchanges professionally 

Preferred Qualifications

• Proven experience in a similar role, preferably within an automotive service and repair environment
• Post-secondary automotive training or equivalent work experience
• Bilingual (English/Spanish)

Requirements

• 18 years of age or older
• Valid Texas Driver’s License and clean driving record
• Excellent customer service and communication skills, both written and verbal
• Outstanding organizational and multitasking abilities
• Ability to work independently or as a team
• Professional appearance and presentation

Flores Automotive, LLC is an equal opportunity employer and does not discriminate against any applicant or employee based on race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by law. the company is committed to diversity and inclusion in the workplace and welcomes applications from qualified candidates from diverse backgrounds.